1. How do I add a new product to my shop?

• Log into your vendor dashboard.
• Navigate to Products > Add New Product.
• Fill in product details: name, description, price, stock, images, and category.
• Click Submit to publish or Save as Draft to save for later.

2. Can I edit a product after publishing it?

• Go to Products > Manage Products.
• Click Edit on the product you want to change.
• Update the information and save changes.

3. How many product images can I upload?

You can upload up to 5 images per product. Make sure they are high-quality and show different angles.

4. How do I set a discounted price or run a sale?

• Open the product edit page.
• Set a Discounted Price lower than the original price.
• Optionally, choose a Sale Start and End Date.

5. What product categories can I list under?

Select from predefined categories. If none fit your product, contact Vendor Support to request a new one.

6. Why was my product rejected or disabled?

Your product may be disabled due to:

• Incomplete or misleading descriptions
• Violation of listing policies
• Poor image quality or duplicate listings

Check the reason under Product Status or contact support.

7. How do I manage inventory or stock levels?

You can set and update stock levels from the product edit page. When stock hits zero, it will be marked Out of Stock.

8. Can I duplicate a product to create a similar one?

Yes. Use the Duplicate option in your product list to copy details, then modify what’s needed.

9. How do I update product variations (size, color, etc.)?

Use the Product Variants section during product creation/editing to add variations like size, color, or material.

10. What kind of products are not allowed?

Prohibited items include:

• Illegal or counterfeit goods
• Hazardous materials
• Offensive content
• Products violating intellectual property rights

See our Vendor Policy Guidelines for a complete list.

11. Where can I view product reviews and ratings?

• On the public Product Page.
• Inside your vendor dashboard under Reviews > Product Reviews.

12. How can I promote my product?

• Use Featured Product placements (paid).
• Participate in Seasonal Campaigns (contact support).
• Use built-in Social Sharing tools from your dashboard.